FAQ

Frequently Asked Questions

Do you make any costumes/custom work/commissions for others?
   No, I only have time available to consider commercial work for events, companies, commercial projects, etc. Commissions for private use are not considered.
Depending on my current workload, your deadline and your budget, your project may not be feasible at the time. Please send your full project details and deadline to [email protected] or check Appearances and Partners for more information. Be detailed in your project description, I need to know what I’m making to be able to offer you a timeline and quote.

I have a question about my store order.
If you placed an order on the website for a digital pattern, please send me an email with your order details to [email protected] If you placed an order on my Etsy store, please message me on Etsy or email me with your order number. We no longer sell on Etsy, my only store is this website store. Any products sold elsewhere that may be using my images are not mine and you will not receive a product from my making!

I can’t find a certain item in your store!
I’ve sold many different items in the past, sometimes they’re too much work to be listed again for sale for the price I deem appropriate, and sometimes they just weren’t very popular! Please email me to see if I can list it again for you so you can consider buying it.
Sometimes a digital item is now free so don’t forget to check out my downloads page to see if you can find it there!

Do you give or sell any of your patterns or digital files?
   Yes, if I do sell certain patterns/files they would be in my store or in my Etsy shop, or available for free on my download page. If they are not there then I will not make those available. Some patterns/files and 3d models are personal to me, are used for product sales, or aren’t suitable for use, and will not be released.
You can find all my free patterns and tutorials at Downloads.

What kind of 3D printers, tools and materials do you use?
Please check all my tools and materials here.

Can you make costume X? It is my favorite character!
No, I do not take requests to make specific costumes, unless it’s part of a paid partnering project on behalf of a company or game studio. Each piece takes several dozen hours to make, or sometimes even hundreds of hours, so I pick each project based on my personal motivation to create it!

Can I buy your costumes?
Yes, sometimes. Costumes that I made for myself can only be sold once of course! While I create about 5 or 6 costumes per year, some of them I like to keep based on the fan feedback, the difficulty of wearing them or my personal preference for the costume to wear it again to other events.

If I decide to sell a costume, I will write the details (price, size, special requirements) on my social media (instagram/facebook stories or twitter). It will then be listed on my website for sale. I do not take deposits or pre-orders for costumes, or hold costumes before selling.
I do not make adjustments when selling them. Many costume parts can be easily adjusted in size or worn with an universal fit, and it will be clearly marked if they cannot be adjusted easily.

Can I borrow or rent a costume?
No, costumes are made for myself and are not suitable to be worn by others. Handcrafted costumes will be damaged by any and every use they go through, even wearing it myself. Such costumes also come with complicated ways and risks to wear them. Even if you do fit, my answer will always be no, unless the costume is available for purchase and you buy it (it will and cannot be returned). However you may possibly hire me wearing the costume for the duration (please email to see if that’s possible).

Can you help me with my project?
No, I get a lot of messages and requests to help people with their projects! I usually don’t give advice unless it’s a quick answer or related to a project I’m doing myself, unfortunately it’s quite stressful and very time-consuming to guide dozens of people every week.

Are you willing to do any appearances, or other sponsored activities?
   Yes, I would love to! Please send me an email at [email protected] and I will get back to you as soon as possible. You can also find more general information about this at Appearances and Partners.

Do you do any trades, collaborations or requests?
   No, currently I only accept paid commercial work or paid promotions. This excludes any exchange that would not be considered monetary. Free items sent as part of a collaboration is not considered a payment to make any content using those items.

Where do I contact you for custom work/commissions?
   For commercial work please send an email with your project details to [email protected] If your project does not meet one of these criteria mentioned above, it is unlikely I will consider to make it.

I have a different question
   You can send me an email or direct message, please be descriptive what your question is about. Email is your best chance to get an answer, many messages get overlooked!

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